Privacy policy.

Last Updated: January 22 2025

Introduction

Bustle ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details provided via forms, Calendly, or email campaigns.

  • Payment Information: Processed through Stripe for transactions (we do not store full credit card details).

  • Usage Data: Information collected through cookies and tracking technologies, such as IP addresses, browser type, and pages visited, using Google Analytics.

  • Marketing Data: Data collected via Google Ads, Meta Ads, Klaviyo campaigns, and similar tools.

  • Communications Data: Information shared through Slack, email, or other communication platforms.

2. How We Use Your Information

We use the information we collect for:

  • Providing and managing our services.

  • Processing payments and completing transactions.

  • Communicating with you about inquiries, services, and updates.

  • Personalising marketing campaigns and advertisements.

  • Monitoring website performance and improving user experience.

  • Complying with legal obligations and resolving disputes.

3. Sharing Your Information

We share your information with third-party service providers to support our operations. This includes:

  • Hosting Services: Squarespace for website hosting.

  • Marketing Platforms: Google Ads, Meta Ads, Klaviyo, and Madgicx.

  • Payment Processing: Stripe.

  • Scheduling: Calendly.

  • Automation: Zapier.

  • Collaboration Tools: Slack.

These third parties are obligated to protect your data and use it only for the purposes specified in this policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and serve targeted ads. By using our website, you consent to the use of cookies. You can manage your cookie preferences in your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorised access, use, or disclosure. However, no data transmission over the internet can be guaranteed 100% secure.

6. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Request the deletion of your data, subject to legal requirements.

  • Opt-out of marketing communications by clicking "unsubscribe" in our emails or contacting us directly.

7. International Data Transfers

If you access our services from outside [Insert Country], your data may be transferred to and processed in [Insert Country]. By using our services, you consent to this transfer.

8. Further Information for Users in the European Union

This section applies to all Users in the European Union, according to the General Data Protection Regulation (the “GDPR”), and supersedes any other possibly divergent or conflicting information contained in this privacy policy.

Legal Basis of Processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes.

  • Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof.

  • Processing is necessary for compliance with a legal obligation to which the Owner is subject.

  • Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner.

  • Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Retention Time

Unless specified otherwise, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.

  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes.

The Owner may retain Personal Data for a longer period whenever the User has given consent to such processing, or as required to fulfill a legal obligation or upon order of an authority. Once the retention period expires, Personal Data shall be deleted.

Rights of Users under GDPR

Users may exercise the following rights:

  • Withdraw consent at any time.

  • Object to the processing of their Data.

  • Access their Data and obtain a copy of the Data undergoing processing.

  • Verify and seek rectification of their Data.

  • Restrict processing of their Data.

  • Have their Data deleted.

  • Receive their Data in a portable format and have it transferred to another controller.

  • Lodge a complaint with their competent data protection authority.

To exercise these rights, Users can contact the Owner via the contact details provided in this document. Requests are free of charge and will be answered within one month.

9. Further Information for Users in the United States

This section applies to U.S. Users and supersedes conflicting provisions.

Notice at Collection

In the past 12 months, we have collected:

  • Internet or other electronic network activity information.

  • Identifiers.

  • Commercial information.

  • Geolocation data.

Your Privacy Rights under U.S. State Laws

You may:

  • Access Personal Information: Confirm if we process your data.

  • Correct Inaccuracies: Request corrections to your data.

  • Delete Data: Request deletion of your data.

  • Obtain Copies: Receive data in a portable format.

  • Opt-Out: Decline the sale or sharing of your data.

  • Non-Discrimination: Be treated equally regardless of exercising privacy rights.

Additional Rights for California Residents

  • Opt-out of cross-context behavioral advertising.

  • Limit the use of Sensitive Personal Information.

Additional Rights for Residents of Other States

  • Opt-out of targeted advertising or profiling.

  • Withdraw consent for sensitive data processing.

How to Exercise Rights

Submit requests via contact details in this document. Verification of identity may be required.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Bustle Media
Hawkenbury Rise 14-16, Kent, United Kingdom
Email: hello@wearebustle.com